Frequently Asked Questions

𝖧𝖾𝗋𝖾, 𝗐𝖾 𝖺𝖽𝖽𝗋𝖾𝗌𝗌 𝗒𝗈𝗎𝗋 𝗆𝗈𝗌𝗍 𝖼𝗈𝗆𝗆𝗈𝗇 𝗊𝗎𝖾𝗋𝗂𝖾𝗌 𝖺𝖻𝗈𝗎𝗍 𝗈𝗎𝗋 𝗁𝖺𝗂𝗋 𝖺𝗇𝖽 𝗆𝖺𝗄𝖾𝗎𝗉 𝗌𝖾𝗋𝗏𝗂𝖼𝖾𝗌, 𝖾𝗇𝗌𝗎𝗋𝗂𝗇𝗀 𝖼𝗅𝖺𝗋𝗂𝗍𝗒 𝖺𝗇𝖽 𝗍𝗋𝖺𝗇𝗌𝗉𝖺𝗋𝖾𝗇𝖼𝗒 𝗂𝗇 𝗒𝗈𝗎𝗋 𝖻𝖾𝖺𝗎𝗍𝗒 𝗃𝗈𝗎𝗋𝗇𝖾𝗒. 𝖣𝗂𝗌𝖼𝗈𝗏𝖾𝗋 𝖺𝗇𝗌𝗐𝖾𝗋𝗌 𝗍𝗈 𝗊𝗎𝖾𝗌𝗍𝗂𝗈𝗇𝗌 𝖺𝖻𝗈𝗎𝗍 𝗈𝗎𝗋 𝖾𝗑𝗉𝖾𝗋𝗍𝗂𝗌𝖾, 𝖻𝗈𝗈𝗄𝗂𝗇𝗀 𝗉𝗋𝗈𝖼𝖾𝗌𝗌, 𝗌𝖾𝗋𝗏𝗂𝖼𝖾 𝗈𝖿𝖿𝖾𝗋𝗂𝗇𝗀𝗌, 𝖺𝗇𝖽 𝗆𝗈𝗋𝖾. 𝖶𝗁𝖾𝗍𝗁𝖾𝗋 𝗒𝗈𝗎'𝗋𝖾 𝖼𝗎𝗋𝗂𝗈𝗎𝗌 𝖺𝖻𝗈𝗎𝗍 𝗈𝗎𝗋 𝗍𝖾𝖼𝗁𝗇𝗂𝗊𝗎𝖾𝗌 𝗈𝗋 𝗌𝖾𝖾𝗄𝗂𝗇𝗀 𝗀𝗎𝗂𝖽𝖺𝗇𝖼𝖾 𝗈𝗇 𝗆𝖺𝗂𝗇𝗍𝖾𝗇𝖺𝗇𝖼𝖾, 𝗐𝖾'𝗋𝖾 𝗁𝖾𝗋𝖾 𝗍𝗈 𝗉𝗋𝗈𝗏𝗂𝖽𝖾 𝖼𝗈𝗆𝗉𝗋𝖾𝗁𝖾𝗇𝗌𝗂𝗏𝖾 𝗂𝗇𝗌𝗂𝗀𝗁𝗍𝗌 𝖺𝗇𝖽 𝖺𝗌𝗌𝗂𝗌𝗍𝖺𝗇𝖼𝖾. 𝖤𝗆𝗉𝗈𝗐𝖾𝗋 𝗒𝗈𝗎𝗋𝗌𝖾𝗅𝖿 𝗐𝗂𝗍𝗁 𝗄𝗇𝗈𝗐𝗅𝖾𝖽𝗀𝖾 𝖺𝗌 𝗒𝗈𝗎 𝗇𝖺𝗏𝗂𝗀𝖺𝗍𝖾 𝗍𝗁𝗋𝗈𝗎𝗀𝗁 𝗈𝗎𝗋 𝖿𝗋𝖾𝗊𝗎𝖾𝗇𝗍𝗅𝗒 𝖺𝗌𝗄𝖾𝖽 𝗊𝗎𝖾𝗌𝗍𝗂𝗈𝗇𝗌, 𝖺𝗇𝖽 𝖾𝗆𝖻𝖺𝗋𝗄 𝗈𝗇 𝗒𝗈𝗎𝗋 𝗉𝖾𝗋𝗌𝗈𝗇𝖺𝗅𝗂𝗓𝖾𝖽 𝖻𝖾𝖺𝗎𝗍𝗒 𝖾𝗑𝗉𝖾𝗋𝗂𝖾𝗇𝖼𝖾 𝗐𝗂𝗍𝗁 𝖼𝗈𝗇𝖿𝗂𝖽𝖾𝗇𝖼𝖾.

  • 𝖶𝗁𝖺𝗍 𝖺𝗋𝖾 𝗒𝗈𝗎𝗋 𝖻𝗎𝗌𝗂𝗇𝖾𝗌𝗌 𝗁𝗈𝗎𝗋𝗌?

    𝖶𝖾 𝖺𝗋𝖾 𝖼𝗅𝗈𝗌𝖾𝖽 on Sunday 𝖺𝗇𝖽 𝗐𝖾 𝖺𝗋𝖾 𝗈𝗉𝖾𝗇 𝖿𝗋𝗈𝗆 Monday 𝗍𝗈 Friday 𝖿𝗋𝗈𝗆 𝟫:𝟢𝟢 𝖺𝗆 𝗍𝗈 4:00 𝗉𝗆. Saturday from 9:00 am to 2:00 pm.

  • 𝖢𝖺𝗇 𝖨 𝗀𝖾𝗍 𝖺 𝖿𝗎𝗅𝗅 𝗋𝖾𝖿𝗎𝗇𝖽?

    𝖠𝗅𝗅 𝗌𝖺𝗅𝖾𝗌 𝖺𝗋𝖾 𝖿𝗂𝗇𝖺𝗅. 𝖨𝖿 𝗒𝗈𝗎 𝖺𝗋𝖾 𝗎𝗇𝗌𝖺𝗍𝗂𝗌𝖿𝗂𝖾𝖽 𝗐𝗂𝗍𝗁 𝗍𝗁𝖾 𝗐𝗈𝗋𝗄 𝗈𝖿 𝗒𝗈𝗎𝗋 𝗌𝗍𝗒𝗅𝗂𝗌𝗍 𝗉𝗅𝖾𝖺𝗌𝖾 𝗂𝗇𝖿𝗈𝗋𝗆 𝗍𝗁𝖾𝗆 𝗉𝗋𝗂𝗈𝗋 𝗍𝗈 𝖼𝗈𝗇𝖼𝗅𝗎𝖽𝗂𝗇𝗀 𝖺𝗉𝗉𝗈𝗂𝗇𝗍𝗆𝖾𝗇𝗍 𝗌𝗈 𝗍𝗁𝖺𝗍 𝖺 𝗋𝖾𝗌𝗈𝗅𝗎𝗍𝗂𝗈𝗇 𝖼𝖺𝗇 𝖻𝖾 provided.

  • 𝖶𝗁𝖺𝗍 𝖺𝗋𝖾 𝗒𝗈𝗎𝗋 𝖲𝖺𝖿𝖾𝗍𝗒 𝖯𝗋𝗈𝖼𝖾𝖽𝗎𝗋𝖾𝗌?

    𝖨𝖿 𝗒𝗈𝗎 𝗁𝖺𝗏𝖾 𝖺𝗇 𝗈𝗉𝖾𝗇 𝗐𝗈𝗎𝗇𝖽 𝗈𝗇 𝗒𝗈𝗎𝗋 𝗌𝖼𝖺𝗅𝗉, 𝖿𝖺𝖼𝖾, 𝗈𝗋 𝖺𝗋𝗆𝗌, 𝗐𝖾 𝗄𝗂𝗇𝖽𝗅𝗒 𝖺𝗌𝗄 𝗒𝗈𝗎 𝗍𝗈 𝗋𝖾𝗌𝖼𝗁𝖾𝖽𝗎𝗅𝖾 𝗒𝗈𝗎𝗋 𝖺𝗉𝗉𝗈𝗂𝗇𝗍𝗆𝖾𝗇𝗍 𝗎𝗇𝗍𝗂𝗅 𝗒𝗈𝗎 𝗁𝖺𝗏𝖾 𝖿𝗎𝗅𝗅𝗒 𝗁𝖾𝖺𝗅𝖾𝖽. 𝖳𝗁𝗂𝗌 𝗉𝗋𝖾𝖼𝖺𝗎𝗍𝗂𝗈𝗇 𝗂𝗌 𝗍𝖺𝗄𝖾𝗇 𝗍𝗈 𝗆𝗂𝗇𝗂𝗆𝗂𝗓𝖾 𝗍𝗁𝖾 𝗋𝗂𝗌𝗄 𝗈𝖿 𝗂𝗇𝖿𝖾𝖼𝗍𝗂𝗈𝗇 𝖺𝗇𝖽 𝖾𝗇𝗌𝗎𝗋𝖾 𝖺 𝗌𝗆𝗈𝗈𝗍𝗁 𝗋𝖾𝖼𝗈𝗏𝖾𝗋𝗒 𝗉𝗋𝗈𝖼𝖾𝗌𝗌 𝖿𝗈𝗋 𝗒𝗈𝗎. 𝖶𝖾 𝗎𝗇𝖽𝖾𝗋𝗌𝗍𝖺𝗇𝖽 𝗍𝗁𝖺𝗍 𝖺𝖼𝖼𝗂𝖽𝖾𝗇𝗍𝗌 𝗁𝖺𝗉𝗉𝖾𝗇, 𝖺𝗇𝖽 𝗐𝖾'𝗋𝖾 𝗆𝗈𝗋𝖾 𝗍𝗁𝖺𝗇 𝗁𝖺𝗉𝗉𝗒 𝗍𝗈 𝖺𝖼𝖼𝗈𝗆𝗆𝗈𝖽𝖺𝗍𝖾 𝗒𝗈𝗎𝗋 𝗇𝖾𝖾𝖽𝗌 𝗈𝗇𝖼𝖾 𝗒𝗈𝗎'𝗋𝖾 𝖼𝗈𝗆𝗉𝗅𝖾𝗍𝖾𝗅𝗒 𝗁𝖾𝖺𝗅𝖾𝖽.


    𝖲𝗂𝗆𝗂𝗅𝖺𝗋𝗅𝗒, 𝗂𝖿 𝗒𝗈𝗎'𝗋𝖾 𝖿𝖾𝖾𝗅𝗂𝗇𝗀 𝗎𝗇𝖽𝖾𝗋 𝗍𝗁𝖾 𝗐𝖾𝖺𝗍𝗁𝖾𝗋 𝗐𝗂𝗍𝗁 𝖺 𝖼𝗈𝗆𝗆𝗈𝗇 𝖼𝗈𝗅𝖽, 𝖿𝗅𝗎, 𝗈𝗋 𝖺𝗇𝗒 𝖼𝗈𝗇𝗍𝖺𝗀𝗂𝗈𝗎𝗌 𝗏𝗂𝗋𝗎𝗌, 𝗐𝖾 𝗄𝗂𝗇𝖽𝗅𝗒 𝗋𝖾𝗊𝗎𝖾𝗌𝗍 𝗍𝗁𝖺𝗍 𝗒𝗈𝗎 𝗉𝗈𝗌𝗍𝗉𝗈𝗇𝖾 𝗒𝗈𝗎𝗋 𝗏𝗂𝗌𝗂𝗍 𝗎𝗇𝗍𝗂𝗅 𝗒𝗈𝗎 𝗁𝖺𝗏𝖾 𝖿𝗎𝗅𝗅𝗒 𝗋𝖾𝖼𝗈𝗏𝖾𝗋𝖾𝖽. 𝖳𝗁𝗂𝗌 𝗆𝖾𝖺𝗌𝗎𝗋𝖾 𝗂𝗌 𝖾𝗌𝗌𝖾𝗇𝗍𝗂𝖺𝗅 𝗍𝗈 𝗉𝗋𝗈𝗍𝖾𝖼𝗍 𝖻𝗈𝗍𝗁 𝗈𝗎𝗋 𝖼𝗅𝗂𝖾𝗇𝗍𝗌 𝖺𝗇𝖽 𝗈𝗎𝗋 𝗌𝗍𝖺𝖿𝖿 𝗆𝖾𝗆𝖻𝖾𝗋𝗌 𝖿𝗋𝗈𝗆 𝗉𝗈𝗍𝖾𝗇𝗍𝗂𝖺𝗅 𝗂𝗇𝖿𝖾𝖼𝗍𝗂𝗈𝗇. 𝖡𝗒 𝖽𝗈𝗂𝗇𝗀 𝗌𝗈, 𝗐𝖾 𝖼𝗋𝖾𝖺𝗍𝖾 𝖺 𝗌𝖺𝖿𝖾𝗋 𝖺𝗇𝖽 𝗁𝖾𝖺𝗅𝗍𝗁𝗂𝖾𝗋 𝖾𝗇𝗏𝗂𝗋𝗈𝗇𝗆𝖾𝗇𝗍 𝖿𝗈𝗋 𝖾𝗏𝖾𝗋𝗒𝗈𝗇𝖾 𝗂𝗇𝗏𝗈𝗅𝗏𝖾𝖽.

  • 𝖶𝗁𝖾𝗋𝖾 𝗂𝗌 𝗒𝗈𝗎𝗋 𝗌𝖺𝗅𝗈𝗇 𝗅𝗈𝖼𝖺𝗍𝖾𝖽?

    𝖶𝖾 𝖺𝗋𝖾 𝗅𝗈𝖼𝖺𝗍𝖾𝖽 in Phenix Salon Suites Lawrenceville, 455 Grayson Highway 

    Lawrenceville, GA, 30046


  • 𝖢𝖺𝗇 𝖨 𝗋𝖾𝗌𝖼𝗁𝖾𝖽𝗎𝗅𝖾 𝗆𝗒 𝖺𝗉𝗉𝗈𝗂𝗇𝗍𝗆𝖾𝗇𝗍?

    𝖸𝖾𝗌, 𝗈𝗇𝖾 𝗋𝖾𝗌𝖼𝗁𝖾𝖽𝗎𝗅𝖾 𝗂𝗌 𝖺𝗅𝗅𝗈𝗐𝖾𝖽 𝗉𝖾𝗋 𝖺𝗉𝗉𝗈𝗂𝗇𝗍𝗆𝖾𝗇𝗍 24 hours 𝖻𝖾𝖿𝗈𝗋𝖾 𝗒𝗈𝗎𝗋 𝖻𝗈𝗈𝗄𝖾𝖽 𝗌𝖼𝗁𝖾𝖽𝗎𝗅𝖾. 𝖢𝗁𝖺𝗇𝗀𝖾𝗌 less than 𝟤𝟦 𝗁𝗈𝗎𝗋𝗌 𝗐𝗂𝗅𝗅 𝗋𝖾𝗌𝗎𝗅𝗍 𝗂𝗇 𝖽𝖾𝗉𝗈𝗌𝗂𝗍 𝖿𝗈𝗋𝖿𝖾𝗂𝗍𝗎𝗋𝖾 and/or charge for full service.

  • 𝖧𝗈𝗐 𝗆𝗎𝖼𝗁 𝗂𝗌 𝗍𝗁𝖾 retainer?

    𝖳𝗁𝖾 retainer fee is 50% of the service for all bundle deals/services with hair included. All other services require a 𝟥𝟢%  retainer.

  • 𝖶𝗁𝖺𝗍 𝗂𝗌 𝗒𝗈𝗎𝗋 𝖭𝗈 𝖲𝗁𝗈𝗐 𝖯𝗈𝗅𝗂𝖼𝗒?

    𝖭𝗈 𝗌𝗁𝗈𝗐𝗌 𝗐𝗂𝗅𝗅 𝖻𝖾 𝖼𝗁𝖺𝗋𝗀𝖾𝖽 𝖿𝗎𝗅𝗅 𝖻𝖺𝗅𝖺𝗇𝖼𝖾 𝖺𝗇𝖽 𝖻𝗅𝗈𝖼𝗄𝖾𝖽 𝖿𝗋𝗈𝗆 𝖿𝗎𝗍𝗎𝗋𝖾 𝖻𝗈𝗈𝗄𝗂𝗇𝗀𝗌.

  • 𝖶𝗁𝖾𝗇 𝖼𝖺𝗇 𝖨 𝗉𝖺𝗒 𝗆𝗒 𝖻𝖺𝗅𝖺𝗇𝖼𝖾?

    Remaining balance is due once the service is complete.

  • 𝖣𝗈 𝗒𝗈𝗎 𝗌𝖾𝗋𝗏𝗂𝖼𝖾 𝗂𝗇 𝖲𝗈𝗎𝗍𝗁 𝖢𝖺𝗋𝗈𝗅𝗂𝗇𝖺?

    𝖸𝖾𝗌, 𝗐𝖾 𝖺𝖼𝖼𝖾𝗉𝗍 𝖺𝗉𝗉𝗈𝗂𝗇𝗍𝗆𝖾𝗇𝗍𝗌 𝗂𝗇 𝖲𝗈𝗎𝗍𝗁 𝖢𝖺𝗋𝗈𝗅𝗂𝗇𝖺.

  • 𝖢𝖺𝗇 𝖨 𝖼𝖺𝗇𝖼𝖾𝗅 𝗆𝗒 𝖺𝗉𝗉𝗈𝗂𝗇𝗍𝗆𝖾𝗇𝗍?

    𝖶𝖾 𝗎𝗇𝖽𝖾𝗋𝗌𝗍𝖺𝗇𝖽 𝗍𝗁𝖺𝗍 𝗎𝗇𝖾𝗑𝗉𝖾𝖼𝗍𝖾𝖽 𝖼𝗂𝗋𝖼𝗎𝗆𝗌𝗍𝖺𝗇𝖼𝖾𝗌 𝗆𝖺𝗒 𝖺𝗋𝗂𝗌𝖾, 𝖺𝗇𝖽 𝗒𝗈𝗎 𝗆𝖺𝗒 𝗇𝖾𝖾𝖽 𝗍𝗈 𝗋𝖾𝗌𝖼𝗁𝖾𝖽𝗎𝗅𝖾 𝗒𝗈𝗎𝗋 𝖺𝗉𝗉𝗈𝗂𝗇𝗍𝗆𝖾𝗇𝗍. 𝖧𝗈𝗐𝖾𝗏𝖾𝗋, 𝗐𝖾 𝗄𝗂𝗇𝖽𝗅𝗒 𝗋𝖾𝗊𝗎𝖾𝗌𝗍 𝗍𝗁𝖺𝗍 𝗒𝗈𝗎 𝗇𝗈𝗍𝗂𝖿𝗒 𝗎𝗌 𝖺𝗍 𝗅𝖾𝖺𝗌𝗍 𝟦𝟪 𝗁𝗈𝗎𝗋𝗌 𝗉𝗋𝗂𝗈𝗋 𝗍𝗈 𝗒𝗈𝗎𝗋 𝗌𝖼𝗁𝖾𝖽𝗎𝗅𝖾𝖽 𝖺𝗉𝗉𝗈𝗂𝗇𝗍𝗆𝖾𝗇𝗍. 𝖢𝖺𝗇𝖼𝖾𝗅𝗅𝖺𝗍𝗂𝗈𝗇𝗌 𝗆𝖺𝖽𝖾 𝗐𝗂𝗍𝗁𝗂𝗇 𝟤𝟦 𝗁𝗈𝗎𝗋𝗌 𝗈𝖿 𝗍𝗁𝖾 𝗌𝖼𝗁𝖾𝖽𝗎𝗅𝖾𝖽 𝖺𝗉𝗉𝗈𝗂𝗇𝗍𝗆𝖾𝗇𝗍 𝗍𝗂𝗆𝖾 𝗐𝗂𝗅𝗅 𝗋𝖾𝗌𝗎𝗅𝗍 𝗂𝗇 𝗍𝗁𝖾 𝖿𝗈𝗋𝖿𝖾𝗂𝗍𝗎𝗋𝖾 𝗈𝖿 𝗍𝗁𝖾 𝖻𝗈𝗈𝗄𝗂𝗇𝗀 𝖽𝖾𝗉𝗈𝗌𝗂𝗍 𝖿𝖾𝖾.

  • Do install services include raw hair?

    Yes, but only up to 24 inches. Anything over 24 inches will incur an additional charge. Reusable hair can only booked under returning client services.

  • What is the turnaround time of hair bundles?

    2-5 days processing before it ships out. Shipping will take around 3-5 business days.

  • What are your payment options?

    We accept Credit/Debit card, Apple pay and G pay payments for online products. Salon services payments are required in form of Credit/Debit or Zelle.